哈钦森岛旅游套票 | 哈钦森岛机票+酒店优惠低至 4 折

实在太脏了

Great stay!

Front desk customer service was awful. The worst

Had a 2 level room and a other seperate room. First morning fire alarm went off and hotel evacuated. No explanation why. Stayed 3 nights. Never cleaned our room. The 3rd day I messaged the staff to ask for a clean around 1pm. Came back at 6pm. Never cleaned. The room service website was down, i had to let them know. They fixed it. The room was hot and had a vent that was a return duct that blew hot air into the room that smelled like electrical fire. The maintenance guy was super nice but said it's the type of ac system they have. The toilets one filled with black water. This was due to the fire alarm and the fire sprinkler system. There wasn't a fire as we found out. One of the workers drove into an overhead fire sprinkler with a fork lift. Even the in room coffee centers lids didn't fit the coffee cups. The phones in tje room had no directory. You had to go online to get the number for the front desk. The valet was super eexpensive. The staff was very nice when you could get one. So.... much better options for a lot less money available in Savannah..